22 July 2026
Blog • New Updates
Introducing Hommic Hello: Your AI-Powered Phone Ordering Assistant
Author
Hommic
Today, we are excited to introduce Hommic Hello, an AI-powered phone assistant designed to help restaurants answer customer calls, take orders and stay available even during their busiest hours.
For many restaurants, every unanswered phone call can mean a missed order, a disappointed customer or additional pressure on staff. Hommic Hello helps solve this by answering customer calls naturally and guiding them through the ordering process.
Never Miss an Order Again
During busy service hours, restaurant teams are often managing customers, preparing food, processing payments and coordinating deliveries at the same time.
Answering every phone call is not always possible.
Hommic Hello acts as an intelligent extension of your team. It can respond to customers, understand their requests and help them place orders without requiring a staff member to stop what they are doing.
Natural Conversations Powered by AI
Hommic Hello is designed to communicate with customers in a natural and helpful way.
Customers can call your dedicated restaurant number, ask questions about the menu and place their order through a simple conversation.
Hommic Hello can guide customers through:
- Selecting menu items
- Choosing sizes and variations
- Adding extras or modifiers
- Confirming collection or delivery details
- Reviewing the order before confirmation
The experience is designed to feel simple for customers while reducing the workload on restaurant teams.
Connected to Your Hommic Menu
Hommic Hello works with your restaurant’s menu and ordering setup inside Hommic.
When you update products, prices, availability or menu options, your AI phone assistant can use the latest information to assist customers accurately.
This helps keep phone ordering aligned with your other Hommic sales channels.
Built for Busy Restaurants
Hommic Hello can support restaurants during peak periods, outside normal answering hours or whenever staff members are unable to take a call.
It is especially useful for:
- Takeaways
- Restaurants
- Cafés
- Bakeries
- Cloud kitchens
- Multi-location food businesses
Whether you receive a few calls each day or manage a high volume of phone orders, Hommic Hello helps create a more consistent customer experience.
More Than a Phone Answering Service
Hommic Hello is not simply an automated greeting or recorded phone menu.
It is an AI ordering assistant designed to understand conversations, respond to customer requests and help move each call towards a completed order.
By automating repetitive phone-ordering tasks, restaurants can allow their staff to focus on food preparation, customer service and daily operations.
One Platform for Every Sales Channel
Hommic Hello is part of the growing Hommic product ecosystem.
Restaurants can manage their digital presence and ordering experience through:
- Hommic POS for in-store sales and operations
- Hommic Site for creating an instant restaurant website
- Hommic Flow for accepting orders through an ordering widget
- Hommic Hello for AI-powered phone ordering
Together, these products help restaurants manage more customer touchpoints from one connected platform.
Start Using Hommic Hello
Hommic Hello is now available for restaurants looking to modernise their phone-ordering experience.
Activate your AI phone assistant, connect your menu and give your customers a faster and more convenient way to place orders by phone.
Say hello to fewer missed calls, easier ordering and a smarter restaurant experience.
Browse more Hommic resources
Interested? Get Hommic working for your business.
Start with AI ordering, online storefront, POS, or the full Hommic platform — whichever fits your next move.