Subscription billing
Refund eligibility should follow plan terms, billing cycle, and service usage.
Refund Policy
Refund guidance for Hommic subscriptions, services, and hardware. Clear expectations before payment.
This public refund page gives merchants a destination for refund and cancellation guidance instead of a placeholder footer link.
Final commercial terms should be reviewed by the business before this becomes the definitive refund policy.
SubscriptionsHardwareCancellationsBilling support
Refund Policy
Clear expectations before payment.
Policy
Page type
Draft
Status
Available
Support
Overview
What Refund Policy covers
This public refund page gives merchants a destination for refund and cancellation guidance instead of a placeholder footer link.
Hardware orders
POS hardware, bundles, and physical fulfilment may require separate return conditions.
Support review
Billing questions should be reviewed by Hommic support so the correct account context is considered.
Use Cases
Refund policy should cover
Final commercial terms should be reviewed by the business before this becomes the definitive refund policy.
Subscription cancellation
Trial periods
Hardware returns
Setup or onboarding fees
Billing dispute contact path
Billing question?
Contact Hommic support with the account, invoice, and product details.